By Steve Riemann, NM State Training Director, Fidelity National Title Insurance Co.
Too often, customers think our job is over when the closing of the purchase is completed and the title policy is issued. That is not the case. We prefer to think of you as a client for life. There are so many needs and/or issues that come up that we can be of assistance to you in the future.
Maybe you now want to sell that property; we can help with that and make sure you get the maximum discounts on title work. We will also have your surveys and all related documentation from your first closing.
Perhaps you are considering refinancing the property, or adding an additional mortgage (HELOC or 2nd loan) on the property; we can help with that.
Perhaps you need to transfer the property to your Trust or to a spouse or partner, or even your LLC. Or perhaps you want to consider a Transfer on Death Deed, conveying the property to someone after your death; we can help with all of that.
Maybe you need copies of your plat, or deed, or covenants, or maybe it’s tax time, and you can’t find a copy of your Settlement Statement to give to your accountant; we can help with that.
Perhaps you are considering a lot line adjustment, or a lot split; we can help with that.
Maybe you have just paid off your mortgage (woohoo!) and want to check to make sure the lender has released your mortgage of record; we can help with that.
Perhaps you are granting an easement to your neighbor, or getting a variance for some improvements; we can help with that.
Maybe you just need a friend. We can help with that, too. After all, we consider you a client for life!